🔒 Overcoming technical constraints | 2021

🔒 Improving accessibility post testing | 2021

🔒 Simplifying the checkout journey | 2021

🔒 Managing senior stakeholder feedback | 2021

© 2021 by Jayde-Olivia

User Interface Designer at Sky

Creating and improving journeys across set-up & onboarding, account & profiles, support and purchasing & store across Sky TV products for over 12.7 million customers across the UK.


We made a TV with Sky inside!

On 07.10.21 Sky announced the launch of Sky Glass, a project I had the opportunity to work on alongside an amazing and magical team. Here are some of the things the last 2 years have taught me.

Other projects:

🔍 discovery+ on Sky Q | 2020

🔍 Upgrading your Sky Q box during COVID | 2020

🔍 Beehive Bedlam on Sky Q | 2020

Being part of Sky Design and the Customer Relations team, I work with:

  • Product Owners

  • UX Researchers

  • UX & UI Designers

  • UX Copywriters

  • Interaction Designers

  • Developers


  • Establish and maintain a collaborative process and environment to work with stakeholders

  • Look for ways to improve processes, documentation and collaboration

  • Understand and apply business, legal and marketing requirements

  • Create high-fidelity prototypes to visually communicate design explorations and thinking

  • Share knowledge and showcase my work to the team and stakeholders

  • Drive consistency in designs, aligning with existing patterns and paradigms

  • Advocate for our users, always considering accessibility and usability

  • Communicate progress and milestones with stakeholders

  • Create pixel perfect designs and specifications to hand over to developers

  • Receive, digest and apply feedback to designs

  • Understand and implement testing methods and iterate based on insights

  • Prioritise and manage multiple milestones and projects efficiently

I use:

  • Figma to design and prototype

  • Miro/ Figjam to document thinking and process

  • Teams & Slack to communicate with team team

  • Asana to prioritise workload and document feedback

Extra curricular and OKR work-streams:

  • Conferences & Meet-ups

  • Team Identity & Social

  • Design Systems

  • Mental Health & Wellbeing

  • Accessible & Responsible Design Champion

  • Multiculture@Sky Network

I have represented Sky Design at:

  • World Creativity Day 2021:  Creative Confidence in Adversity

  • 2-3 Degrees x Sky Design: How to launch your creative career

  • Black Tech Fest 2021